Delete your account
Last updated: August 2026
You can delete your BabyShop account at any time, and you do not need the app installed to do it. This page explains every way to ask for deletion, exactly what is removed, and what we are required to keep.
1. From the mobile app
Open BabyShop, go to the Account tab, scroll to the bottom and tap "Delete account". You will be asked to confirm. The account is removed immediately and you are signed out.
2. From this website
Sign in, open your Account page, and choose "Delete account" at the bottom of the profile panel. This does the same thing as the app.
3. By email, if you no longer have the app
Write to info@baby-shop.am from the email address the account was registered with, and ask us to delete it. We do not need any other information. Requests are completed within 30 days, and usually within a few working days.
4. What is deleted
Your account record and everything attached to it: your name, email address, phone number, saved delivery addresses, and password. Your saved bag and wishlist are stored on your own device and are removed when you uninstall the app or clear the site data.
5. What we keep, and why
Records of orders you have already placed are kept, including the delivery name and address on the order itself. These are accounting records for completed sales and we are required to retain them under Armenian tax law. They are no longer connected to a working account, and nobody can sign in with them. If you want the personal details on an old order anonymised, email us and we will do it where the law allows.
6. Deleting is permanent
We cannot restore a deleted account, and the order history shown in the app will no longer be visible to you once the account is gone. If you want a copy of your order history first, ask us before you delete.